Something wrong? Write to us.
SCLPT is made by a small team, and support goes to a person rather than a queue. Email support@sclpt.app and you will hear back, usually within a day.
Get in touch
It helps to say what you were doing, what you expected, and what happened instead. A screenshot is worth a paragraph. If it is about a specific day or meal, name it — we can look at the shape of the problem without reading your log.
Billing and cancelling
Manage or cancel a subscription from YOU → Billing in the app, which opens the Stripe portal for your account. Cancelling leaves the plan running to the end of the period you already paid for.
Charged for something you did not expect? Email us and we will sort it out.
The coach got something wrong
The coach and the meal planner are AI, and the numbers on an invented meal are an estimate, not a label. Amounts are editable on any planned meal, and a tweak in plain language rewrites the recipe. If an estimate is badly off, tell us what it said and what it should have said — that is the useful kind of bug report.
Your data
What is stored and how to delete it is spelled out on the privacy page. Account deletion is by email from your account address; everything goes.
Not medical advice
SCLPT plans eating and training from the numbers you give it. It is general fitness guidance, not medical advice, and it does not know your medical history. Talk to a doctor before making changes if you are pregnant, managing a condition, or recovering from one.